ArtsQuest CashCard FAQ
Credit/Debit cards and ArtsQuest CashCard cards are the only two forms of payment accepted for food and beverages at Musikfest. ArtsQuest CashCard cards will be used to convert your cash for an easy payment process.
WHAT IS AN ARTSQUEST CASHCARD?
To be inclusive for all, patrons will be able to convert their cash into recyclable and reloadable CashCards at several locations throughout the festival. The ArtsQuest CashCard is a cashless option for food and beverages that uses gift card technology for an easy payment process at all food, beverage, and Official Musikfest Merchandise retail locations.
HOW DO I GET AN ARTSQUEST CASHCARD AT THE FESTIVAL?
- Purchase at any official CashCard Booth across the Musikfest grounds including: Service Electric Festplatz, Martin Guitar Handwerkplatz, Main Street, Plaza Tropical, ArtsQuest Center Box Office, Wind Creek Steel Stage
- Available before entry and inside the Wind Creek Steel Stage for concert goers
- Exact change is required when purchasing with cash
WHERE CAN I USE MY ARTSQUEST CASHCARD?
- Redeemable at ALL official ArtsQuest food, beverage, merchandise and box office locations
- Accepted inside the Wind Creek Steel Stage venue
- Usable at future ArtsQuest events — CashCards do not expire!
WHERE CAN’T I USE MY ARTSQUEST CASHCARD?
- ArtsQuest CashCards are not accepted at artisan and crafter booths in Martin Guitar Handwerkplatz
- Not valid at third-party vendors or retailers around the festival footprint
- Local bars and restaurants do not accept ArtsQuest CashCards
HOW DO I RELOAD MY ARTSQUEST CASHCARD?
- Reload your ArtsQuest CashCard at any official CashCard Booth during the festival
- Visit the ArtsQuest Box Office in the ArtsQuest Center, year-round to add value anytime
- Check your balance anytime by scanning the QR code on the back of your card
HOW DO THE CARDS WORK?
If festival goers only have cash, they can covert that cash to a CashCard. As you make purchases with vendors the cash is deducted from the balance on the card. At every location you can see the amount deducted and the amount left on your card on your receipt. You can check the balance left on your card by looking at your receipt after every purchase, by scanning the QR code on the back of your card, by visiting musikfest.org/festcashcards or asking anyone at any CashCard Reload Booth. If you deplete the balance on your CashCard you can always add more cash to your card balance at the ArtsQuest CashCard Reload Booths.
DO I NEED TO GET AN ARTSQUEST CASHCARD?
NO! You do NOT need to get an ArtsQuest CashCard if you already have a credit or debit card. If you have a debit or credit card you can go directly to your favorite Official Musikfest food vendor or beverage stand and official Musikfest merchandise location to make your purchase.
DO I STILL NEED TO BRING CASH WITH ME TO THE FESTIVAL?
NO! Since credit and debit cards are accepted everywhere on the festival grounds, you do not need to bring cash with you.
WHAT HAPPENS IF I LOSE MY CARD?
Unfortunately, if you lose your card, you will also lose all the money that has been loaded on the card.
CAN I GET A REFUND ON THE CASH LOADED TO MY CASHCARD THAT I DON’T USE?
All CashCard loads are final and there are no refunds.
ARE THERE ANY FEES ASSOCIATED WITH THE ARTSQUEST CASHCARD?
There are no fees associated with the ArtsQuest CashCard.
CAN FAMILIES USE THE SAME ARTSQUEST CASHCARD?
Yes, the same CashCard can be shared by family members, or cash can be converted to multiple cards for individual family members.
WHERE CAN I RECYCLE MY ARTSQUEST CASHCARD?
Recycle bins will be located throughout the festival at all CashCard booth locations on the northside. We encourage everyone to recycle their CashCards when they have finished using them.
